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Please note that Telmatik (the communication system that we use to send you messages by phone, text or email) is currently experiencing technical problems after being the victim of a cyberattack (ransomware) on October 6, 2019. Therefore, we are unable to use the system until further notice. The Telmatik Team is working very hard to rectify the situation and assures us that user data has not been compromised. We will advise you as soon as the system is back and running and we thank you for your patience!