Would you like to join a dynamic team where you can contribute professionally to the development of a municipality whose mission is to respond effectively, innovatively, and responsibly to the needs, expectations, and aspirations of the population in order to build a community where everyone can flourish? Join our team!<
JOB SUMMARY
Under the authority of the Manager of Community Programs and Services, the incumbent is responsible for customer service and the management of bookings for recreational facilities, parks, and municipal centers.
MAIN RESPONSABILITIES
- Coordinate and manage reservations for recreational facilities, parks, and municipal centers;
- Ensure the implementation, follow-up, and reconciliation of rental agreements and related payments;
- Greet clients, assess and prioritize their requests, and respond to inquiries by phone, in person, or by email;
- Process payments in the accounting system, perform bank deposits, and maintain petty cash balances;
- Ensure that the department’s invoices are accounted for and accurately entered into the payment;
- Maintain up-to-date records of postdated cheques;
- Communicate with the relevant individuals to resolve outstanding cheques.
- Manage overdue accounts related to recreational activities;
- Monitor the inventory of program-related equipment, including the lending library for sports equipment, based on program registrations;
- Communicate with parents, residents, and stakeholders to ensure satisfaction with programs and services;
- Coordinate with staff by providing them with the necessary instructions regarding the setup of community rooms (tables, chairs, etc.).
- Provide general support to the department as needed;
- Perform housekeeping tasks as needed.
- Perform all other related tasks as required.
REQUIRED QUALIFICATIONS
Education: High school diploma with practical knowledge in the field.
Experience: 2 years of experience in the field of recreation and/or administration.
Certification/Accreditation/Professionnal Order : N/A
Specific knowledge:
- Excellent command of both French and English, spoken and written;
- Good knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint and Outlook;
- Familiarity with online booking systems is considered an asset.
REQUIRED SKILLS AND ABILITIES
- Proven ability to deliver high-quality customer service;
- Strong multitasking skills and ability to manage multiple files or tasks simultaneously;
- Demonstrates discretion, tact, and sound judgment in carrying out responsibilities;
- Ability to meet deadlines and perform well under pressure;
- Well-organized with a strong sense of initiative;
- Previous experience in a municipal setting is considered an asset;
- Basic knowledge of accounting.
WORKING CONDITIONS
Physical effort required: Light physical effort required occasionally.
Equipment, specific machinery to be used: N/A
Work rhythm:
- Subject to shifting priorities and unexpected schedule changes;
- Requires periods of sustained concentration.
- May be required to work evenings and weekends.
Hours of work: 37.5 hours per week
Position Status: Permanent (with benefits) and OMERS retirement plan, Employee Assistance Programs (Dialogue)
Salary: $30.23 per hour
Department: Recreation
Work area: Limoges and St-Isidore occasionally, ON
Start date: August 18,2025
A criminal record check and a current driving record check must be provided upon hire.
Interested candidates are requested to send their resume before 12:00 p.m., the August 1st, 2025, quoting reference number RH-16-2025 to the following address:
The Nation Municipality
958 road 500 West, Casselman, Ont K0A 1M0
Chantal Lauzon, Human resources manager
E-Mail: HR@nationmun.ca
Phone : (613) 764-5444 poste 225, Fax : (613) 764-3310