Information for Residents

Questions & Answers

The libraries will officially close from January 1 to March 31, 2025, as directed by Council. However, due to holiday schedules (as established by the Library Board), all branches will be closed from December 24, 2024, to January 3, 2025, inclusive. 

Effectively, the last day to access library services before the closure is Saturday, December 23, 2024.

Residents of The Nation Municipality can access library services in neighboring municipalities during this period. To make this transition as seamless as possible, the municipality will cover non-resident membership fees for its residents.

To avoid the refund process, we encourage residents to visit the Casselman Public Library, Clarence-Rockland Library branches, or Champlain Library. The Nation Municipality has partnered with these library boards, providing $1,500 in compensation to waive membership fees for our residents during the closure of our branches.

Residents who choose to visit other libraries not covered by these agreements can access services and the municipality will refund non-resident membership fees. For more information on how to request a refund, see the drop down below.

 

NEARBY LIBRARIES TO VISIT

Casselman Public Library
(no membership fee as per agreement)

764 Brebeuf St, Casselman, ON K0A 1M0
Visit Website

 

Clarence-Rockland Public Library
(no membership fee as per agreement)

    • Rockland Branch: 2-1525 du Parc Avenue, Rockland, ON K4K 1C3
    • Bourget Branch: 2240 Dollard Street, Bourget, ON K0A 1E0
      Visit Website

 

Champlain Public Library
(no membership fee as per agreement)

94 Main Street East, Vankleek Hill, ON K0B 1R0
Visit Website

 

SDG Library
(Refund Request)

    • Alexandria Branch: 170A MacDonald Blvd, Alexandria, ON K0C 1A0
    • Crysler Branch: 16B Third Street, Crysler, ON K0A 1R0
    • Maxville Branch: 2 Spring Street, Maxville, ON K0C 1T0
      Visit Website

 

Russell Public Library
(Refund Request)

    • Embrun Branch: 1215 St-Augustin, Embrun, ON K0A 1W0
    • Russell Branch: 1053 Concession Street, Russell, ON K4R 1E1
      Visit Website

 

Alfred-Plantagenet Public Library
(Refund Request)

    • Curran Branch: 791 Mill Street, Curran, ON K0B 1C0
    • Alfred Branch: 555 St-Philippe Street, Alfred, ON K0B 1A0
    • Plantagenet Branch: 550 Albert Street, Plantagenet, ON K0B 1L0
      Visit Website

 

Ottawa Public Library
(Refund Request)
Vars Branch: 5750 Buckland Rd B, Vars, ON K0A 3H0
Visit Website

ELIGIBILITY CRITERIA

The Nation Municipality will refund membership fees for residents who meet the following eligibility criteria:

  • Must be a resident of The Nation Municipality (proof of residency required).
  • Membership must be purchased after December 23rd, 2024 (receipt required).
  • Refunds are capped at $60 per household.

 

REFUND PROCESS

To request a refund, please send an email to admin@nationmun.ca with the following information:

  • Proof of Residency: Examples include a driver’s license, utility bill, or bank statement showing your address.
  • Proof of Purchase: A receipt dated within the last 30 days showing the membership fee paid.
  • Preferred Refund Method:
    • Pick up: Collect your cheque at one of our municipal offices (specify preferred location).
    • By Mail: Receive your cheque by Canada Post (note that delays may occur due to postal services’ strike backlog).

 

For any additional questions, please don’t hesitate to contact us at admin@nationmun.ca.

Please return any library materials by using the drop boxes available outside of our library branches. This will ensure that all items are returned in a timely manner, and we will make sure they are brought into the library to maintain their condition.

We are still trying to gather information, but you will have access through another municipality if our online service goes down during the temporary closure.