The Water and Wastewater Department is dedicated to delivering safe, high-quality drinking water and ensuring the environmentally responsible management of wastewater.
We operate and maintain critical infrastructure, including 15 sanitary pumping stations, 2 lagoons, 2 septic fields, and 1 wastewater treatment facility. Our water system includes a treatment plant, 2 re-chlorination stations, and an extensive distribution network designed to meet the needs of our community. Our mission is to safeguard public health by providing reliable access to clean water while minimizing the environmental impact of wastewater discharge.
We proudly serve the villages of Limoges, St-Albert, St-Bernardin, Fournier, and St-Isidore with sewer services, and deliver water services to the villages of Limoges and St-Isidore. Through our commitment to excellence, innovation, and sustainability, we strive to ensure that every resident receives the highest standard of water and wastewater services.
Water & Sewer Department
613-443-1425
water-sewer@nationmun.ca
Emergencies ONLY – 1-800-342-6442
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1 – Can an Exemption Permit for Watering Restrictions be applied for?
Yes, an exemption permit allows property owners to water under specific circumstances where compliance with the by-law would cause irreparable damage or undue hardship. The following conditions apply to the permit:
2 – What are the pink or black spots in the bath or toilet bowl?
These spots are caused by the growth of naturally occurring bacteria that thrive on moist surfaces. These bacteria are commonly found in the environment, including in the air, dust, and even hot water tanks in our homes. Their growth can result in a pink, orange, or black film appearing on surfaces like toilet bowls, showerheads, bath edges, and shower curtains.
It’s important to note that these bacteria are not present in the municipal tap water.
To prevent or remove this bacterial film, we recommend regular cleaning with a bleach-based cleanser. Additionally, using a bathroom fan can help reduce moisture levels and limit bacterial growth.
3 – Why does my tap water have a whitish colour?
This coloration of water is usually caused by the presence of small air bubbles trapped in the water. This is a normal phenomenon which occurs frequently when the water temperature changes (ex. change of season) and does not represent any risk to your health.
4 – Why do I have low water pressure in my home?
Low water pressure in your home can result from several factors. The most common causes include:
Water treatment equipment can significantly reduce water pressure if not properly maintained. For example, a poorly maintained water softener or clogged filtration system can restrict water flow. Regular maintenance and inspection of all water treatment systems, as well as household plumbing components like faucet filters, are essential to ensure consistent water pressure.
5 – Can bulk water be purchased?
Yes, The Nation Municipality offers the service of purchasing bulk water for residents or businesses. The cost is $75 per load.
To ensure proper handling and maintain water system integrity, only specific fire hydrants are designated for bulk water access. This process requires municipal personnel to assist with the connection and operation of the hydrant.
For additional details or to arrange for bulk water purchasing, please contact us at 613-443-1425 ext. 0 or email us at locates@nationmun.ca.
LIMOGES:
6 – Will the Municipality still be drawing water from the existing groundwater wells?
Yes, the existing groundwater wells will still be providing water to Limoges and blended together with the new water from Rockland at the Limoges water plant.
7 – Does the water coming from Rockland need to be re-treated?
No, the water is already treated from the Rockland water treatment plant.
8 – Will the water quality improve with the mixing of well water and Rockland water?
In the short term 1-5 years there will not be a very noticeable change in water quality. As more development occurs in Limoges and the demand increases, we will receive more water from Rockland than what our wells produce. At this point we will see a change in quality, mainly the hardness will decrease.
9 – How many phases are there to the new water system?
Currently, the upgrading of the new water system is planned in four phases to meet the additional supply requirements based on the demand projected for future development in both water systems, as outlined in the agreement. However, when considering long-term needs and future expansions beyond the scope of the current agreement, more than four phases will be required.
10 – Will there still be water bans?
Yes the potential for water bans still exist as any restrictions that Rockland has on their system will also affect Limoges. As we are still operating our wells with the new system, low water levels could still create water bans.
11 – Will residents be able to water lawns any day from now on?
No, there is no change to the current water use By-Law 53-2021.